Se requiere un depósito para imprevistos para todas las reservas y es de $150 por estadía.

El check in es a las 15:00 horas y el check out a las 11:00 horas.

Nuestro hotel es completamente libre de humo.

Nuestro WiFi está disponible en todo el hotel y está incluido en la tarifa de comodidades.

Debido al cierre de Ocean Drive al tráfico vehicular por parte de la ciudad de Miami Beach, se sugiere que los visitantes que lleguen en vehículo se dirijan a nuestro hotel asociado, The President Hotel. Ubicado en 1423 Collins Avenue, Miami Beach FL 33139 (justo detrás del pingüino). Puede descargar su equipaje y dejar su auto en el estacionamiento del hotel President y, desde allí, se le indicará cómo llegar al Penguin Hotel.

Nuestra edad mínima es de 18 años o más.

Trabajamos con una empresa externa y tendrás privilegios de entrada y salida ilimitados hasta las 12:00 del día siguiente. Las tarifas diarias son:

-$48,15 para autos estándar, incluidos autos sedán, SUV y minivans

-$64.20 para furgonetas comerciales o furgonetas de hasta 15 plazas

Ubicaciones de estacionamientos públicos cercanos:

• 1301 Collins Ave - a 1 cuadra de nosotros
• 1557 Avenida Washington
• 231 calle 16 - 1601 avenida Drexel

Política de paquetes: Con gusto guardaremos los paquetes de nuestros huéspedes hasta 5 días antes de su fecha de llegada. Se aplicará una tarifa de manejo de $5 más impuestos por cada paquete entregado en el hotel. Tenga en cuenta que tenemos un máximo de 3 paquetes por habitación. Todos los paquetes deben estar dirigidos SOLO A NOMBRE DE UN HUÉSPED REGISTRADO. El tamaño del paquete no puede ser más de 4 pulgadas cúbicas (10" de largo, 10" de ancho y 4" de alto). Tenga en cuenta que el hotel se reserva el derecho de RECHAZAR paquetes que superen las medidas indicadas o que superen el máximo permitido por habitación. Al enviar un paquete, el huésped es consciente de que el hotel no es responsable de ningún daño o pérdida (sugerimos comprar un seguro para paquetes).

Penguin Hotel offers breakfast for $8.99 plus tax.

Breakfast is served at our sister property, The President Hotel, and features a Full American Breakfast with a variety of items, including:

• Eggs

• Potatoes

• Bacon & sausage

• Fresh breads

• Coffee, juice, and more

Hours: Daily from 7:30 AM – 10:30 AM (Monday through Sunday

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 38.76 per accommodation, per night

The resort fee includes:

• Beach towels
• Housekeeping upon request
• In-room bottled water
• In-room safe
• Internet access
• Partner property access
• Partner property pool access
• Phone calls

Our pool is currently closed for repairs until September 2, 2025. All other resort amenities remain available. We are happy to discuss additional amenities you may be eligible for during this time due to the pool closure.

No food is offered at the bar.

Housekeeping service is available upon request. If you would like daily service, please let us know at check-in or contact the Front Desk during your stay.

Beach towels can be picked up at the front desk.

Complimentary bottled water is provided daily, based on the number of guests in your reservation. For example, a reservation for 2 guests includes 2 bottles per day.

Additionally, water dispensers and fountains are available in the lobby area. For more information, please contact the Front Desk.

We offer the use of a microwave at the front desk.

Dial 0 to contact the front desk from your room.

The hotel does not offer amenities directly on the beach.

However, there are third-party vendors located on the beach for your convenience.

We are located less than 99 steps from the beach.

• Nikki beach
• Baia beach club
• Soho Beach House
• Clevelander Beach Club
• Joia Beach Club

• La Leggenda Pizzeria
• Il Pizzaiolo Napeolitan Pizzeria Miami beach
• Mister O1 extraordinary pizza
• Nick's Pizza South Beach

Late check-out is subject to availability. We can offer an extension of one hour, but guests need to confirm on the day of check-out.

If you require a check-out later than noon, we recommend making a new reservation to ensure you can depart at your preferred time.

Early check-in is subject to availability. Guests need to confirm on the day of check-in.

If you require a check-in before 3pm, we recommend making your reservation from the day before your scheduled arrival to ensure you can arrive before guaranteed check in time.

No, the pool is just steps from the Penguin hotel.

When booking, you were offered the option to add breakfast to your reservation. If you did not select this option, your reservation does not include breakfast.

You can check your confirmation—any purchased breakfast will appear under the “Extras” section.

If you wish, you may purchase breakfast at the Front Desk for the same price.

The Penguin hotel made changes to their breakfast in early 2025, and the breakfast is no longer included.

Penguin Hotel offers breakfast for $8.99 plus tax.

Yes, our pool is open from 8:00 am to 7:30 pm.

You may request at the front desk to heat the water; our agents will be more than happy to assist you.